顶点小说(dingdian666.com)更新快，无弹窗！
stime,Iamunluckyaswellandgotassigned,unwillingly,aseat40F(non-aisle)asIchecked-in24hourslaterthanotherpassengers.
Iimmediatelycalledtheonlinecustomerservicesbuttheyareunabletohelpatall.Justkeeptellingmetoaskatthegateorafteronboard.ButIknewitcouldnotbearrangedasthisrouteisalwaysfullloaded.
2.YourgateagentatLAXSUCKS.TheparticularnameKarolina,wasrudeandwithverybadattitude.OK,Iunderstandshemightnotbehelpfulwithafullloadedflight,butherpokerfaceandnovalueattitudemademeannoying.IAMapaidcustomernotabeggartobegforaseat!Bepoliteandsmilingevenyoucouldnothelp!
Infact,justbeforeboarding,youronlineCStoldmethatthereisavacantaisleseat40DthatIcouldaskthegateagentorattendantsonboard.ButofcourseafterIboarded,thatseatwastaken.ItmakesmewonderifthereisaconspiracythatwhenIaskedthesuchKarolina,theseatwasactuallyavailablebutshejustrefusedtohelp,andthenlatertheseatwasassignedtoothers.
Iunderstandyououtsourcegateagentsoverseasforcheapercost,butanup-to-expectationservicelevelhavetobemanaged.
IhaveaskedyourCStofilecomplainttothisKarolina,separately.
3.ThepassengersnexttomeSUCK.Theonewhofinallytookthe40Dand40E(leftsidetome)wereamotheranda3-4yearsoldgirl.Idon’tknowwhatlanguagetheyspeak.Thegirlsatat40E(nexttome)issoenergeticandwavingherarmsandlegsandyellingallthetimewhileshewasawake.Thenhermotherletherlieddownacrossthetwoseatswithlegstowardsme.Whilethegirlwassleepingshekeptkickingmeonceevery10min.Iaskedthemothertokeephergirlundercontrolbutseemsshedon’tunderstandEnglishnorChinese,andshowednoregretgratitudeasacommonsense.
After3hoursofflightIwannagotanapandfinallyunablestandthe“side-kicks”.Theflightattendantswerehelpfultoarrangethegirltosleeptheoppositeway(legsoutside)andsatat40Dwhenawake.ButIwasalreadytotallyinterruptedandcouldnotrestatall,plusmyhurtedbackafterlonghours.
MaybeaSUCKairlineonlyworthtakingSUCKcustomers?
IfIwereCXmanagementIwouldblacklistthemandneedthemtobuy3ticketsnexttimetomessaroundontheside,ratherthantoletthemmaketroublestoyournormal,loyalcustomers.
Allofthesewon’thappenifIgotanaisleseatatthefirsttime.
4.Plus,thegentlemanat39Flaidhisseatbackallthewayaslongashewasallowedto(thisishisrightsanyway),andayoungcoupleat40Hand40Jcarriedaninfantwhooccasionallycries(notthatbadundertheparents’control).ButalloftheseaddedtogethermakesmytravelexperiencesveryveryveryBADthistime.
Inevercomplainovermy30yearsofflyingexperiencesbutuntilthistime,Icouldnotstoptodoso.
FromnowonIwillavoidCXaslongasIcould.Otherairlinesservememuchmuchbetter,andcheaper.
SorryCX,youhavelostaloyalfrequenttravellingcustomer.Andifyouguyskeepyourservicesthisway,youwillultimatelyloseallyourloyalcustomers.
P.S.Don’taskmybookingreferenceandnameagainagainandagain.Withalltheaboveinfoyoushouldbeabletocheckouteverything.Ifyoucouldn’t,youdeservetogodownwithyoursuckbusiness.